FREQUENTLY ASKED QUESTIONS

When and where is the event taking place?

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When and where is SAC25 taking place?

Sharjah Animation Conference will be held from 1-4 May 2025 at Expo Centre Sharjah.

What time do the doors open?

Doors open at 10:00 AM each day.

Can I choose to attend only specific days of the event?

Yes, you can purchase single-day tickets that allow access to the event on specific days. Please refer to our tickets page for more details.

What is the minimum age for children to attend?

The minimum age for children to attend is 15 years old.

Will parking be available at the venue?

Yes, there is parking available at the venue, including designated areas for persons with disabilities.

Is Wi-Fi available at the venue?

Free Wi-Fi is available throughout the venue. Connection details will be provided at the entrance and registration areas.

How can I access my ticket?

Tickets can be accessed via the confirmation email sent after purchase or by logging into the event app.

Can I reassign my ticket?

Tickets cannot be reassigned. Each ticket is valid only for the person whose name appears on it and must be presented along with a valid ID at entry.

What is the refund policy?

Tickets are non-refundable. Please review our terms and conditions for detailed information regarding ticket purchases.

Where can I get my badge?

Badges can be collected at the registration desk upon showing your e-ticket.

Can I attend only a specific workshop without a full pass?

Access to workshops is available through the single workshop passes. Please check our ticket options for more details.

How can I access the event and workshops schedule?

The full schedule is available on our event app and website. It will also be displayed at the venue.

Are the workshops included in the event ticket?

General admission tickets provide access to the event and standard sessions. Paid workshops must be purchased separately. Please visit our ticketing page for details on individual workshop tickets.